The Company
IMS was established more than 20 years ago in 1984 as a computer software service
provider specializing in custom applications for the automobile industry. Due
to the popularity of the AutoManager software, our clients came to know us simply
as AutoManager, and in 2004 we officially changed the company name to match.
The dealer management software formerly known as AutoManager was renamed
to
DeskManager.
With over 3000 clients nationwide, DeskManager is now being used in all 50
states and several Canadian provinces. AutoManager has gone through a
remarkable growth in the past year, and more dealerships, including RV,
Boat and Motorcycle dealerships, are discovering the power of AutoManager
running their business.
With the introduction of
WebManager,
AutoManager has now entered the Online Vehicle Marketing arena. WebManager
has taken online vehicle marketing to the masses, offering a powerful and
comprehensive solution that is more affordable than comparable services.
The Mission
AutoManager is a customer-focused software company aiming to be the
unsurpassed leader in quality, value-added software for the automotive
dealership industry.
Our mission is to provide software solutions that will give our clients the
ability to turn their good ideas into effective business practices quickly and
efficiently.
To achieve this mission we will maintain our focus on what truly matters to our
customers with emphasis on relationships, solutions, and value.
We take great pride in our personalized technical support and customer service.
We believe "The Customer is Always Right", and we aim to satisfy the needs and
demands of each and every client.
Our Values
Excellent Service
We will provide the highest quality service to our customers, both internally
and externally, by treating them as partners, listening to their concerns,
understanding their needs, responding promptly and fairly, and living up to our
commitments. We will offer our clients the means of achieving greater ongoing
control of their businesses through the ability to define and redefine the way
they do business as markets, customers, and competitive conditions change. We
believe every bit of our success depends upon our clients' continued
satisfaction and success.
Quality Products
We will continue to invest in and master the technologies vital to our success. We
will exceed our clients’ expectations by offering products of the highest level
of performance and uncompromising value. We value innovation and will do our
utmost to incorporate easy-to-use, innovative features into our products. We
will not rest on our current strengths, but strive to expand our product
offerings and find new and exciting ways to deliver value to our customers.
Talented People
We will attract, challenge, and retain highly-motivated professionals in all
areas of our business. We are committed to competitive, performance-based
compensation, benefits, training, and personal growth based on equal career
opportunity and merit.