I. Introduction
Metro II is a standard format to report consumer credit activity to four bureaus that integrate this information
as a reference for further contracts or loans.
The Metro 2 Format was developed as a standard for the credit reporting industry and accomplishes the following:
- Provides one standard computer layout to be used for reporting accurate consumer credit
information.
- Meets all requirements of the Fair Credit Reporting Act (FCRA), the Fair Credit Billing Act
(FCBA), and the Equal Credit Opportunity Act (ECOA).
- Meets the requirements for reporting dates in the year 2000 and beyond.
The Metro 2 Format was designed to allow reporting of the most accurate and complete information on consumers’
credit history. It is imperative that all accounts are reported on a monthly basis and that they are reported with
a final status code when they are ultimately paid or closed.
The dealership should create a file, sometimes referenced as media in documentation, at the end of each report cycle
and upload it to the bureau sites.
This capability is accessible through the BHPH tab in DeskManager, by clicking on the
Credit Reporting button.
The main credit reporting window consists of three sections:
- Control Buttons: These buttons allow the user to Generate, Manipulate, and Submit credit
reports based on information stored in Deskmanager's database.
- Generated Reports: Allows the user to see a list of generated reports.
- Reports Overview: Allows the user to see an overview of each report by selecting a
desired report and clicking on Show Reports Overview or Reload. The user can also filter the
overview’s results using the Filter options.
II. Control Buttons
- Generate Report: Clicking on this button will launch the report generator which will go
through all of your deals and add qualified ones to the report. The Billing Date for the report will usually
be the 1st or 15th of each month, but this is not mandatory, and the user can select any date up to the current
date. Only account information up to the Billing Date will be added to the report.
- Check Error: This will check the selected report for any possible errors. It is not a
complete and comprehensive error checking system, however, and users are still responsible for auditing reports.
The program will populate the Review field of each account in this process. If any account has error, the Review
field will display True, otherwise it will display False.
- Edit Report: Allows the user to edit the selected report to audit and make corrections to
generated reports. If the user needs to edit a specific account, it is better to use the Reports Overview
feature and filter by account. However, this option allows the user to view all of the accounts in the report.
- Submit: Allows the user to submit the selected report. You can either click Save Local
File… to save the report in a text file which you can upload to a reporting agency website yourself (Experian,
Equifax, etc.) or just upload the report directly from DeskManager to a reporting agency.
- Setup: This option is only available through Deskmanager Setup -> Metro II Credit Reporting
Setup. This is where you can enter your reporting agency IDs and also enter the number of months to report closed
accounts. Accounts closed within that number of months prior to the current date will be reported, while accounts
closed earlier than that will not be.
- Delete Report: This will delete the selected report.
- Add To Archive/Remove From Archive: The archive should contain reports which have already
been audited and submitted to reporting agencies. When generating a new report, some fields are based on values
contained in the last report that was submitted. Changing statuses and information in archived reports can affect
the values that are imported newly generated reports. Accordingly, access to this feature should be limited to
avoid any potential issues. Note: To generate a new report based on an archived report, you can click on
Change after clicking on Generate Report to select the desired report.
III. Generated Reports:
This list will show all of your previously generated reports. The following information is shown in the list for each
report:
- Date Created: Date when the report was created.
- Billing Date: The cutoff date for the account information in the report.
- Seq: A unique key assigned to each report.
- Archived: Whether the report has been added to the archive or not.
- Correction: Reserved.
IV. Reports Overview:
This list will show all of the accounts for the selected report and only will be populated if user clicks on
Reload or
Show Reports Overview. The user can also filter the overview’s results using the Filter
options, which you can use to find a specific account number, stock number, name, etc. You can double-click on
any account in the list to bring up the Edit window containing the selected account’s details.
V. Edit Report:
Clicking the
Edit button from the main screen will launch the credit editing window.
Here is a brief description of this window:
- Edit: Users are not able to change any information until specifically clicking on the
Edit button. After making any changes, you need to click on Apply to commit them to memory.
NOTE: You need to click on Save Changes once you are finished editing any accounts to save your
changes to the database.
- Save Changes: Saves all of your changes to the databse.
- Search: Allows users to quickly locate a desired account by account number or stock number.
- Regenerate: Only available in Edit mode. This will regenerate account information using
current information in DeskManager. NOTE: If you want to edit account information in a report it is best
to make your changes directly inside DeskManager and then Regenerate that specific account to reload the latest
changes. This will guarantee that you have the most up-to-date information in both DeskManager and the Credit
Reporting Interface.
- First, Previous, Next, Last: These buttons help you navigate through accounts quickly.
NOTE: These buttons are different from the buttons in the Error Checking Window. These buttons will simply
navigate between accounts in report, while in the Error Checking Window they will navigate between errors.
- Reported?: You can uncheck this box to tell DeskManager to omit this account from report.
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