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Lead Management

Using WebManager, leads can be generated from several different sources. eBay listings and several pages on your website contain links to forms for users to make various inquiries. These forms are captured by WebManager’s Lead Management system and your incoming leads can be accessed through the Control Panel.

WebManager will automatically create contact records for new leads, and will keep track of incoming leads by contact. Leads are automatically linked to the vehicle they are associated with when applicable, so you can see which vehicles generate the most interest.


You can reply to leads using WebManager’s powerful text editor to easily create professionally formatted messages and include images from your image library without any knowledge of HTML. Replies are recorded and sorted by lead and by contact so you can view a history of your communications.

You can record additional information for contacts such as alternate phone numbers and conversation notes. When you complete a sale, you can select a contact on the Sale Detail screen so you don’t have to re-enter the buyer’s details.


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