Lead Management

WebManager funnels Web leads to your dealership, converting them into Contacts that automatically collect new information.

Cast the widest net.

eBay^® listings and several pages on your website contain links to forms where users can make various types of inquiries about a dealership, financing or a particular vehicle. These forms are captured by WebManager’s lead management system and converted into Contacts that can be accessed through the control panel.

WebManager creates these Contacts automatically and bundles them with any relevant data visitors provide. For example, if Lisa fills out a credit app for a Nissan Leaf and asks for more information on a Chevy Volt, you’ll be able to pull up her file at any point in the future and see that she was interested in fuel-efficient vehicles.

You can reply to leads using WebManager’s multimedia text editor to easily create professionally formatted messages, even ones that include pictures from your vehicle image library. Replies are recorded and sorted by lead and by contact so you can view a history of your communications.

Remember every detail.

Record additional information for contacts, like alternate phone numbers and conversation notes. When you complete a sale, you can select a contact on the Sale Detail screen so you don’t have to re-enter the buyer’s details

KEY FEATURES:

• Capture lead info from eBay^® and your website
• Info saves to WebManager contacts and can be imported into DeskManager
• Reply to online inquiries with pictures and rich text