Terms of Sale & Refund Policy
Last Updated: Feb 28, 2014
Please review these policies carefully as they are the terms of sale that govern your purchases
from AutoManager. They set out your rights and obligations with respect to your purchases,
including important limitations and exclusions, such as those in our product license agreements.
Your purchase of any products from AutoManager constitutes your acknowledgement that you have
read and agree to these policies.
Payment and Taxes
You agree that you will pay for all products you purchase, and that AutoManager may charge your
payment method for any products purchased and for any additional amounts (including any taxes and
late fees, as applicable) that may be accrued by or in connection with your account. YOU ARE
RESPONSIBLE FOR THE TIMELY PAYMENT OF ALL FEES AND FOR PROVIDING A VALID PAYMENT METHOD FOR PAYMENT
OF ALL FEES.
Your total price will include the price of the product plus any applicable sales tax; such sales tax
is based on the bill-to address and the sales tax rate in effect at the time you purchase the product.
We will charge tax only in states where digital goods are taxable.
Shipping and handling charges are additional unless otherwise expressly indicated at the time of sale.
You must notify AutoManager within 21 days of the date of your invoice or acknowledgement if you
believe any part of your purchase is missing, wrong or damaged.
Note that under the terms of these policies, not all products may be returned. You must contact us
directly before you attempt to return qualifying products to obtain a Return Material Authorization Number
for you to include with your return. You must return qualifying products to us in their original or equivalent
packaging. You are responsible for risk of loss, shipping and handling fees. If you fail to follow the
return instructions and policies provided by AutoManager, AutoManager will not process returns for any
products that are lost, damaged, or modified.
All sales are final and no refunds will be given. As most of our products are digital software or
services it is impossible for you to return these products to us for a refund.
We have fully functional trials available for our software and subscription services. We encourage
you to test the software to be sure that it works for you and meets your needs before you decide to
make a purchase.
If you find a bug in our software, you can report it to firstname.lastname@example.org
and it will be fixed at the earliest available opportunity. Finding a bug is not a reason to request a refund.
In rare instances, and only within 30 days of purchase, AutoManager may offer refunds at our sole
discretion. You must contact AutoManager to request a refund, and we reserve the right to refuse your
We will not issue refunds if:
- You just change your mind
- You choose not to use our product
- You find that our product doesn't suit your needs
Refunds are only issued to the registered name and payment method provided for the original purchase.