Will DeskManager work with my computer?
Minimum Requirements: IBM Pentium-class compatible personal computer with 64MB RAM,
10 GB Disk Drive, color monitor capable of displaying 800x600 or higher,
running Windows Server 2000, Server 2003, XP or Vista.
Recommended: IBM Pentium-class compatible personal computer with 128MB RAM,
60 GB Disk Drive, color monitor capable of displaying 1024x768 or higher,
running Windows Server 2003, XP or Vista.
Does DeskManager print state forms and bank contracts?
We have over 4500 forms in our database. If there is a form which is not included
in our system, we will add it FREE of charge. Your custom forms can be included for an
additional charge.
Can DeskManager print my invoices and warranty forms?
We can customize almost any form and add it to your system.
Does DeskManager work on a network?
The optional Network Module will provide support for you to run DeskManager over a network.
Will my printer be able to print forms from DeskManager?
DeskManager is compatible with all printer makes and models for report printing.
For printing multiple copy forms and legal contracts we require the
Okidata Microline 320 Turbo dot matrix printer.
To find a retailer in your area, please contact
Okidata by calling:
(800) 654-3282.
How is DeskManager shipped?
We use Federal Express overnight service.
Do you offer training?
We train our customers over the telephone. On-Site training is also available for an
additional charge.
How can I get support?
Our regular support hours are 7:00am to 5:00pm, Monday through Friday, and 9:00am to
1:00pm on Saturdays (Pacific Time).
How often is DeskManager updated?
DeskManager is updated daily. Our programming staff is constantly getting feedback from
over 2000 dealers and our support personnel for improving and enhancing the software.
Will WebManager work with my computer?
You should be able to use WebManager with any Windows-based computer that has an internet
connection and the latest version of Internet Explorer, Firefox, Chrome, Safari, or Opera installed.
Can I use WebManager Inventory and other pages with my existing website?
Integrating WebManager pages with your existing website is a snap, and WebManager
makes it easy to customize the color scheme and layout to seamlessly match your
site. Contact AutoManager support for further information on making WebManager
work with your existing website's needs.
Can I redirect my existing domain name to point to the website WebManager automatically creates for me?
Using your existing domain name with your WebManager site is no problem. Contact
AutoManager support for further information on working with your domain registrar
or updating your DNS information yourself to point to your WebManager site.
If I redirect my existing domain name to point to my WebManager website, can I still receive e-mail using my domain name?
This depends on how your mail service is currently configured. If you currently
run your own mail server, changing your DNS information to redirect your domain name
to your WebManager website should not affect your mail service.
Does WebManager provide e-mail hosting?
No. There are many free web-based e-mail providers, and e-mail hosting is usually
included with most internet services as well.
Do you offer training?
We train our customers over the telephone. On-Site training is also available for an
additional charge.
How can I get support?
Our regular support hours are 7:00am to 5:00pm, Monday through Friday, and 9:00am to
1:00pm on Saturdays (Pacific Time).
How often is WebManager updated?
WebManager is updated daily. Our programming staff is constantly getting feedback from
over 2000 dealers and our support personnel for improving and enhancing the software.
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