AutoManager.com - Support: Frequently Asked Questions

Call: 800-300-2808

DeskManager WebManager Support Company Free Demo

Frequently Asked Questions

Will DeskManager work with my computer?

Minimum Requirements: IBM Pentium-class compatible personal computer with 64MB RAM, 10 GB Disk Drive, color monitor capable of displaying 800x600 or higher, running Windows NT, 2000, or XP.

Recommended: IBM Pentium-class compatible personal computer with 128MB RAM, 60 GB Disk Drive, color monitor capable of displaying 1024x768 or higher, running Windows 2000 or XP.

Does DeskManager print state forms and bank contracts?

We have over 4500 forms in our database. If there is a form which is not included in our system, we will add it FREE of charge. Your custom forms can be included for an additional charge.

Can DeskManager print my invoices and warranty forms?

We can customize almost any form and add it to your system.

Does DeskManager work on a network?

The optional Network Module will provide support for you to run DeskManager over a network.

Will my printer be able to print forms from DeskManager?

DeskManager is compatible with all printer makes and models for report printing. For printing multiple copy forms and legal contracts we require the Okidata Microline 320 Turbo dot matrix printer.

To find a retailer in your area, please contact Okidata by calling: (800) 654-3282.

How is DeskManager shipped?

We use Federal Express overnight service.

Do you offer training?

We train our customers over the telephone. On-Site training is also available for an additional charge.

How can I get support?

Our regular support hours are 7:00am to 5:00pm, Monday through Friday, and 9:00am to 1:00pm on Saturdays (Pacific Time).

How often is DeskManager updated?

DeskManager is updated daily. Our programming staff is constantly getting feedback from over 2000 dealers and our support personnel for improving and enhancing the software.

Will WebManager work with my computer?

You should be able to use WebManager with any Windows-based computer that has an internet connection and the latest version of Internet Explorer installed.

Can I use WebManager Inventory and other pages with my existing website?

Integrating WebManager pages with your existing website is a snap, and WebManager makes it easy to customize the color scheme and layout to seamlessly match your site. Contact AutoManager support for further information on making WebManager work with your existing website's needs.

Can I redirect my existing domain name to point to the website WebManager automatically creates for me?

Using your existing domain name with your WebManager site is no problem. Contact AutoManager support for further information on working with your domain registrar or updating your DNS information yourself to point to your WebManager site.

If I redirect my existing domain name to point to my WebManager website, can I still receive e-mail using my domain name?

This depends on how your mail service is currently configured. If you currently run your own mail server, changing your DNS information to redirect your domain name to your WebManager website should not affect your mail service.

Does WebManager provide e-mail hosting?

No. There are many free web-based e-mail providers, and e-mail hosting is usually included with most internet services as well.

Do you offer training?

We train our customers over the telephone. On-Site training is also available for an additional charge.

How can I get support?

Our regular support hours are 7:00am to 5:00pm, Monday through Friday, and 9:00am to 1:00pm on Saturdays (Pacific Time).

How often is WebManager updated?

WebManager is updated daily. Our programming staff is constantly getting feedback from over 2000 dealers and our support personnel for improving and enhancing the software.

TRACKER Users!

DeskManager can now convert and import your Tracker data so you can keep working knowing your DMS system will continue to be supported and receive timely updates.

If you have already made the switch...

»	Tracker Conversion Instructions

If you haven't checked out DeskManager lately...

»	How Does DeskManager Compare to Tracker?
»	Try DeskManager Now!

Our Partners

Weekly Used Car
Value Change Report

QuickBooks Interface

Export your Deals, Inventory & Payments directly into QuickBooks with the press of a button!

Free Test Drive!

You know cars. How to buy them. How to sell them. How to move them off your lot as quickly as possible.

We know car dealers. And the pressures you’re under to manage your inventory, do all the paperwork, keep costs down, and wind up with a profit.

That’s why you should take our popular software out for a test drive right now. In minutes, we can prove that time-tested AutoManager software can save you time, money, and a whole lot of headaches.

Phone:
800-300-2808 toll-free
310-207-2202 local calls

Fax:
310-820-2384 sales
310-207-4116 support

E-mail:
sales@automanager.com
support@automanager.com